AnswerPlus Inc. is a full-service, 24/7, inbound Call Centre, specializing in Emergency Response, Off-Premise Reception, Help Desk, Order Taking, and Consumer Response applications.

In 1961, with just $800, Dolly Lloyd opened Professional Answering Service, now AnswerPlus, in a 9’ X 9’ room in downtown Hamilton. What Dolly lacked in financial resources, she more than made up for with her sparkling telephone personality, and the unparalleled service she provided to her callers. more >

Our “award winning” staff employ the latest in technology to provide the highest level of customer support, including web-based and multilingual services, customized to each client’s needs. more >

AnswerPlus captures CAM-X Award for 12 Years of Outstanding Service.
“Providing superior customer service is our goal,” says AnswerPlus President Paul Lloyd. “Winning this award proves that we are achieving our objective.” more >

"Thank you for your outstanding response and support during the industrial fire and subsequent closure of our offices. As a result of your actions, we were able to continue to provide timely and necessary services to our clients."
-CCAC more >

Our team of emergency response specialists have been certified in the techniques necessary to calm distraught callers, obtain critical information, and make crucial decisions in a timely fashion. more>